Fiora is dedicated to supporting and delivering meaningful guidance for companies looking to advance their digital transformation.

Businesses are operating in increasingly challenging times and need to adapt to change and seize the opportunities that are being created by new digital tends and a rapidly evolving landscape. Many organisations however lack the agility and digital infrastructure needed to achieve this. This is something that we want to help change. And we take a slightly different approach.

According to Forbes, a staggering 84% of digital transformations fail, with only 16% of companies successfully navigating this challenging journey. But why? And what can you do to make sure you are in the lucky 16%? We firmly believe that digital transformation is about much more than just tech – and this tunnel vision is frequently the reason why so many fail. Instead, our approach is grounded in a focus on people and business outcomes.

Digitisation, digitalisation, and digital transformation 

In the digital age, the terms: digitisation, digitalisation, and digital transformation. While they are often mistakenly used interchangeably, they actually represent three distinct technology concepts, each carrying unique implications for your business.

Digitisation refers to the conversion of analogue information into a digital format. It involves the transformation of physical documents, records, or data into a digital representation, enabling easier storage, retrieval, and manipulation.

Digitalisation focuses on the integration of digital technologies into existing processes. It entails leveraging digital tools and platforms to enhance and optimise operational efficiency, communication, and collaboration within an organisation.

However, the concept which incorporates both digitisation and digitalisation is digital transformation. Unlike the previous two concepts, digital transformation is a holistic strategy aimed at rebuilding a company's core operations and customer value propositions. It encompasses a comprehensive overhaul of culture, structure, processes, and governance, with the ultimate goal of adapting to the digital landscape and staying ahead in the market. 

Understanding these distinctions is crucial as they highlight the diverse ways technology can impact your business. Embracing digitisation, digitalisation, and digital transformation strategically can unlock immense opportunities for growth, innovation, and improved customer experiences. 

Our focus and how we work

People focus

It is widely accepted that, in general, people fear change. But digital transformation cannot succeed unless your people embrace change. That is why we take a holistic approach to guiding you through your transformation journey. From ensuring that you include the right soft skill sets within project teams, to introducing the concept of Digital Thinking within your organisation; or communicating and getting buy-in from the ground up not just the top down – we won’t let you lose sight of the human element of digital transformation, as without it, the odds can be stacked against you.

Business outcome focus

Transformations are not instantaneous, they take time and effort. They achieve success when there is leadership buy-in, and when they are executed incrementally, cost-effectively, and sustainably. This involves a concentrated focus on outcomes, such as the launch of new services/products, enhancement of processes, and upskilling teams. Each of these measured steps serves to build capabilities, contribute business value, and boost stakeholder buy-in for the transformation. Cumulatively, these small victories facilitate your business's evolution and adaptability in a swiftly changing digital landscape.

How we work

We assist companies in aligning their digital transformation strategy with their business outcomes and objectives. Our approach is rooted in practicality, ensuring that every action we recommend serves to drive meaningful change and progress. Our singular aim is to provide crystal-clear guidance from the outset, steering your transformation journey with unwavering dedication.

Our initial step is to evaluate an organisation's current position and its future aspirations. We analyse processes, personnel, technology, and data. We also examine its culture, leadership, and governance, as well as industry trends across the wider market.

Once we have thoroughly benchmarked your business, assessing its current state and potential for growth, we dive into a comprehensive analysis of three key areas.

Strategy and ambition.
We understand that an effective digital transformation necessitates a well-defined vision and a clear strategic direction. Our team works closely with you to define these, shaping your ambitions into a feasible roadmap for success.

Prioritised goals, people skills, culture, and gap analysis.
We recognise that the right people, armed with the right skills and the right mindset, are instrumental in driving change. We assess the existing culture and skill set within your organisation, identifying gaps, and suggesting actionable solutions to bridge these, thus aligning your workforce with your strategic goals.

Operating and governance principles and infrastructure.
Good governance, efficient operating models, and robust infrastructure form the bedrock of a successful digital transformation. We work with you to establish and strengthen these elements, ensuring that your business can effectively adapt to and thrive in the digital age.

We regard your success as a reflection of our own, and as such, we are committed to fostering a relationship that is symbiotic and geared towards lasting prosperity. We stand by you, equipping your teams with the essential tools and knowledge needed to ensure enduring growth and advancement.

In sum, we are not just consultants; we are committed partners in your digital transformation journey, armed with a detailed roadmap for your success, and dedicated to ensuring that you reach your destination.